NO, PERO WHY?

The diagram finally clicks.

Camera roll



At the study table, Mari asks Anika to explain the arrows in words. They discover that one arrow means something different to each of them.



AT THIS MOMENT

Anika and Mari

At the study table, Mari asks Anika to explain the arrows in words. They discover that one arrow means something different to each of them.



BRING YOUR QUESTION

What did the drawing assume everyone already knew?



TRY THIS WITH YOUR OWN CREW

Label the relationship. Ask someone else to explain the revised drawing without coaching.



READING

Jeong-Nam Kim and James E. Grunig: Situational theory of problem solving

https://doi.org/10.1111/j.1460-2466.2010.01529.x

A prompt for asking about people’s circumstances, not a way to infer someone’s beliefs from their identity.



MY NOTES