NO, PERO WHY? Who lives with this decision? Tools Map circumstances, not stereotypes. YOUR WORKING TEMPLATE People directly affected: People who make or implement the decision: People missing from the conversation: What each person says they need: What I am assuming and must ask: A FILLED EXAMPLE The owner manages staffing. Mari works until closing. A study group needs evening space. Those are roles and circumstances; they do not tell us everyone’s preferred solution. BEFORE YOU SHARE Did you ask about needs, or assign beliefs to someone because of their identity? MAKE IT YOURS Use the notes space below, copy the prompts into your own document, or download the worksheet. A voice note or paper version works too. READING Jeong-Nam Kim and James E. Grunig: Situational theory of problem solving https://doi.org/10.1111/j.1460-2466.2010.01529.x A prompt for asking about people’s circumstances, not a way to infer someone’s beliefs from their identity. MY NOTES