NO, PERO WHY?

The bookshop counter

Around the block



Mari keeps a notebook of room questions between book returns and customer orders.



LOOK CLOSER

Notice the difference between the person receiving a request and the person who can approve it.



TRY IT HERE

Write a routing question that can be answered without telling a long personal story.



LEAVE WITH SOMETHING USEFUL

A clear request for the correct contact and process.



TAKE IT INTO YOUR OWN NEIGHBORHOOD

Choose a comparable place you can visit safely or describe from memory. Ask before recording people or using their stories. Compare what changes and what does not.



READING

Cornell Legal Information Institute: Authority and jurisdiction

https://www.law.cornell.edu/wex/mandatory_authority

This reference introduces a concept. The actual rule, jurisdiction, facts and current primary sources must be checked in each case.



MY NOTES