Inês Rocha: Legal-aid intake coordinator
Her first question is which rule, which place and which decision.
In the room
Dec says a policy feels unfair and asks whether it is illegal. Inês helps him separate what happened from the legal question he would need qualified help to examine.
The idea they bring
A moral concern, an internal rule and an enforceable legal claim are related possibilities, not interchangeable conclusions.
Try it with the crew
Write a fact timeline and identify the source and scope of the rule.
Keep the limits in view
She does not give an individual legal determination. Real questions need current, applicable sources and appropriate advice.
About this guest
This guest is a fictional professional character. The linked reading is a real source for the practice being discussed.