One reply is not everyone’s consent.
One younger volunteer says the apology is fine. Another says it still leaves out what happened. The crew wants to announce that everyone has moved on.
Onda asks
Did this person answer for themselves, or for everyone affected?
Try one response
One person cannot settle how everyone else experienced the claim.
Try another response
You can act on what you know without manufacturing group agreement.
Make something useful
Write an update that acknowledges different responses.
Tell a friend
I appreciate that response. Other people may feel differently, and we still have a repair to carry out.
Say it your way. Keep the supported meaning and the part you still need to check.