Plan an apology with action steps

Turn an apology into steps people can check.

Your working template

Inaccurate claim or harmful action:
Immediate correction:
People to hear from without demanding reassurance:
Practical change:
Who owns the change:
When and how to review it:

A filled example

Gia corrects the delay claim. Caio checks the next recap against the log. Jordy asks contributors whether their context was preserved. The crew reviews what failed after the next event.

Before you share

Would this plan still matter if nobody praised the apology?

Your notes

What would you say, make or ask next?

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